We have been experiencing an issue with API 1.1 since 2011 discoverd this week. The issue is - when we try to save Candidate object via API, sometime Categories are saved numerous times within seconds in edit history(shot attached BHIssue.png) with a private level ID prefixed. This does not happen when candidated is saved by users in Bullhorn system. Ultimate issue is -scores of data updates occur and slows down the datamart and errors out. I see a pattern that this occurs when there are several (say 10+) candidate categories for a candidate to save. Category is a pick list with checkboxes in our Bullhorn system.
I tried to troubleshoot this in EditHistory table and found some discrepancy in saving in edit history. The newvalue of a row in Edit history table for CategoryID should be same as the old value for the row above which is not the case always(highlighted in attached file). This seems to be another bug.
I will appreciate if this is fixed asap.
Candidate API saving Categories numerous times
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Candidate API saving Categories numerous times
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Re: Candidate API saving Categories numerous times
Hello sourov.chatterjee,
This is Julie from Bullhorn Support, I will be assisting you with your inquiry. I tested this out using API 1.1 and wasn't able to reproduce. I took a Candidate and added multiple categories to the record using the associateMultiple operation (making sure that there were +10 categories). When I checked the edit history on the Candidate, only 1 edit history entry was made to account for the update to the categories.
Are you able to verify if there are any automations on your end that may be unintentionally updating Candidate categories?
Best Regards,
Julie Thomas
Enterprise Support Engineer
B U L L H O R N
Staffing and Recruiting Software, On Target, On Demand
33-41 Farnsworth Street, 5th Floor, Boston, MA 02210
617-478-9126 (main)
www.bullhorn.com
This is Julie from Bullhorn Support, I will be assisting you with your inquiry. I tested this out using API 1.1 and wasn't able to reproduce. I took a Candidate and added multiple categories to the record using the associateMultiple operation (making sure that there were +10 categories). When I checked the edit history on the Candidate, only 1 edit history entry was made to account for the update to the categories.
Are you able to verify if there are any automations on your end that may be unintentionally updating Candidate categories?
Best Regards,
Julie Thomas
Enterprise Support Engineer
B U L L H O R N
Staffing and Recruiting Software, On Target, On Demand
33-41 Farnsworth Street, 5th Floor, Boston, MA 02210
617-478-9126 (main)
www.bullhorn.com