Creating new profile failing

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vzeltser
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Posts: 10
Joined: Fri Apr 24, 2009 6:45 pm

Creating new profile failing

Post by vzeltser » Sun Oct 10, 2010 9:08 pm

Our application that used to work for quite some time, now have trouble creating new profile.
It looks like it started about October 7.

We use http://www.bullhornstaffing.com/Bullhor ... lesAPI.cfm

We get a HTTP response containing this:

Code: Select all

Caught an exception, type = Expression

Element EMAIL is undefined in CLIENT.

The contents of the tag stack are:

1 ?? (853,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\WEB-INF\cfusion\CustomTags\BullhornPro\User\BHUpdateUserMessageImpl.cfm 
2 CF_BHUPDATEUSERMESSAGEIMPL (1,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\WEB-INF\cfusion\CustomTags\BullhornPro\User\BHUpdateUserMessageImpl.cfm 
3 CFMODULE (59,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\WEB-INF\cfusion\CustomTags\BullhornPro\User\BHUpdateUserMessage.cfm 
4 CFMODULE (93,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\WEB-INF\cfusion\CustomTags\BullhornPro\Tools\BHSendAutomatedEmailImpl.cfm 
5 CFMODULE (47,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\WEB-INF\cfusion\CustomTags\BullhornPro\Tools\BHSendAutomatedEmail.cfm 
6 CFMODULE (402,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm 
7 CF_ADDUSERPROFILESAPI (341,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm 
8 CF_ADDUSERPROFILESAPI (186,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm 
9 CF_ADDUSERPROFILESAPI (185,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm 
10 CF_ADDUSERPROFILESAPI (72,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm 
11 CF_ADDUSERPROFILESAPI (1,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm

ihuerta
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Location: San Diego
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Re: Creating new profile failing

Post by ihuerta » Mon Oct 11, 2010 12:47 pm

It is the same issue we are experiencing. Who is you hosting company? Ours is Network Solutions and I called them last week and they told me thats a known issue with their windows hosting customers.
Hope this helps.
ihuerta.

sunlightstudios
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Re: Creating new profile failing

Post by sunlightstudios » Tue Oct 12, 2010 11:16 am

Having this issue with MULTIPLE clients....nothing has changed on our end. getting status code 200 back on insert, but records not being entered into bullhorn.

I am submitting this:
privateLabelID=XXXX&ownercorporationID=398&returnToURL=http://www.analyticrecruiting.com&gender=F&firstName=Jess&lastName=test2010c&email=test2010c%40sunlightstudios%2Dicd%2Ecom&workphone=5551212&countrycode=UNITED+STATES&address1=5445&city=654&state=AL&zip=32154&dateavailable=10%2F12%2F2010°reelist=BA&customtext10=US&customtext2=Cincinnati%2DOhio&customtextblock5=%2A10%2F12%2F2010%2A+asdf&salarylow=1234&customfloat2=1234&recruiterUserId=1&salary=1234&comments=%2A10%2F12%2F2010%2A+asdf&customtextblock2=%2A10%2F12%2F2010%2A+dfasdf&customtextblock3=%2A10%2F12%2F2010%2A+asdf&categoryID=45&skillID=8296&specialtyCategoryID=121561&customtextblock4=%2A10%2F12%2F2010%2A+asdf&customtext7=No&customtext8=Up+to+20%25&desiredlocations=AK&customtext20=A|&customdate1=10%2F12%2F2010&status=Website+ApplicantWe are sorry but we were unable to save your information due to the following reason:

and getting this:
Description: Caught an exception, type = Expression

Element EMAIL is undefined in CLIENT.

The contents of the tag stack are:

1 ?? (853,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\WEB-INF\cfusion\CustomTags\BullhornPro\User\BHUpdateUserMessageImpl.cfm
2 CF_BHUPDATEUSERMESSAGEIMPL (1,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\WEB-INF\cfusion\CustomTags\BullhornPro\User\BHUpdateUserMessageImpl.cfm
3 CFMODULE (59,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\WEB-INF\cfusion\CustomTags\BullhornPro\User\BHUpdateUserMessage.cfm
4 CFMODULE (93,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\WEB-INF\cfusion\CustomTags\BullhornPro\Tools\BHSendAutomatedEmailImpl.cfm
5 CFMODULE (47,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\WEB-INF\cfusion\CustomTags\BullhornPro\Tools\BHSendAutomatedEmail.cfm
6 CFMODULE (402,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm
7 CF_ADDUSERPROFILESAPI (341,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm
8 CF_ADDUSERPROFILESAPI (186,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm
9 CF_ADDUSERPROFILESAPI (185,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm
10 CF_ADDUSERPROFILESAPI (72,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm
11 CF_ADDUSERPROFILESAPI (1,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm
Status Code: 200

Please contact customer support for assistance.
Jessica Hennessey
jessica@sunlightstudios-icd.com
AIM: jmh963
Skype: sunlightjess

apsmith
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Re: Creating new profile failing

Post by apsmith » Tue Oct 12, 2010 11:58 am

Jessica,

There were some issues due to a recent code release, but these issues should now be resolved, can you restest and post if threre is still an issue.
Andrew Smith
Director, Technical Operations
Developer Forum Admin

sunlightstudios
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Re: Creating new profile failing

Post by sunlightstudios » Tue Oct 12, 2010 2:51 pm

I am still getting the same error (I think) but here it is again:

Description: Caught an exception, type = Expression

Element EMAIL is undefined in CLIENT.

The contents of the tag stack are:

1 ?? (853,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\WEB-INF\cfusion\CustomTags\BullhornPro\User\BHUpdateUserMessageImpl.cfm
2 CF_BHUPDATEUSERMESSAGEIMPL (1,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\WEB-INF\cfusion\CustomTags\BullhornPro\User\BHUpdateUserMessageImpl.cfm
3 CFMODULE (59,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\WEB-INF\cfusion\CustomTags\BullhornPro\User\BHUpdateUserMessage.cfm
4 CFMODULE (93,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\WEB-INF\cfusion\CustomTags\BullhornPro\Tools\BHSendAutomatedEmailImpl.cfm
5 CFMODULE (47,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\WEB-INF\cfusion\CustomTags\BullhornPro\Tools\BHSendAutomatedEmail.cfm
6 CFMODULE (402,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm
7 CF_ADDUSERPROFILESAPI (341,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm
8 CF_ADDUSERPROFILESAPI (186,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm
9 CF_ADDUSERPROFILESAPI (185,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm
10 CF_ADDUSERPROFILESAPI (72,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm
11 CF_ADDUSERPROFILESAPI (1,0) C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm
Status Code: 200
Jessica Hennessey
jessica@sunlightstudios-icd.com
AIM: jmh963
Skype: sunlightjess

vzeltser
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Posts: 10
Joined: Fri Apr 24, 2009 6:45 pm

Re: Creating new profile failing

Post by vzeltser » Wed Oct 13, 2010 3:25 am

I'm still getting similar error

Code: Select all

Server: sl4app2
Datasource: BULLHORN_LG426
Database: BULLHORN1812
URL: /BullhornStaffing/Update/AddUserProfilesAPI.cfm?
Refererring URL: 
Diagnostics:
Element EMAIL is undefined in CLIENT.  The error occurred on line 853.
    Rootcause:
    Element EMAIL is undefined in CLIENT.
        Detail: 
        Raw Trace:
            C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\WEB-INF\cfusion\CustomTags\BullhornPro\User\BHUpdateUserMessageImpl.cfm
            C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\WEB-INF\cfusion\CustomTags\BullhornPro\User\BHUpdateUserMessageImpl.cfm
            C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\WEB-INF\cfusion\CustomTags\BullhornPro\User\BHUpdateUserMessage.cfm
            C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm
            C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm
            C:\jrun4\servers\Bullhorn_1\cfusion-ear\cfusion-war\BullhornSTAFFING\Update\AddUserProfilesAPI.cfm                 

sunlightstudios
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Re: Creating new profile failing

Post by sunlightstudios » Wed Oct 13, 2010 12:38 pm

Bullhorn - are you working on this? Can you get me an ETA?
Jessica Hennessey
jessica@sunlightstudios-icd.com
AIM: jmh963
Skype: sunlightjess

apsmith
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Re: Creating new profile failing

Post by apsmith » Wed Oct 13, 2010 12:43 pm

Jessica,

This is a confirmed issue that our development team is currently working on.
Andrew Smith
Director, Technical Operations
Developer Forum Admin

apsmith
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Posts: 2051
Joined: Wed Dec 31, 1969 8:00 pm

Re: Creating new profile failing

Post by apsmith » Wed Oct 13, 2010 1:59 pm

A fix for this issue has been coded and it will be released during our standard maintenance window tomorrow night (10/14/2010).
Andrew Smith
Director, Technical Operations
Developer Forum Admin

tom.hall
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Posts: 1
Joined: Thu Oct 14, 2010 11:33 am

Re: Creating new profile failing

Post by tom.hall » Thu Oct 14, 2010 11:44 am

apsmith wrote:A fix for this issue has been coded and it will be released during our standard maintenance window tomorrow night (10/14/2010).
I can't find any reference to a "standard maintenance window" on your site - what's the schedule for that ?

apsmith
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Posts: 2051
Joined: Wed Dec 31, 1969 8:00 pm

Re: Creating new profile failing

Post by apsmith » Thu Oct 14, 2010 2:26 pm

Tom,

This is a not a posted maintenance window, it is the standard timeframe for minor code releases and infrastructure changes that should not be client facing.
Andrew Smith
Director, Technical Operations
Developer Forum Admin

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