Can't access Resource Center

The Bullhorn Resource Center is now live. Please open a ticket for any issues concerning the Resource Center.

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NumanAPI
User
Posts: 1
Joined: Wed Dec 14, 2016 3:52 pm

Can't access Resource Center

Postby NumanAPI » Wed Dec 14, 2016 4:00 pm

Hi,

I'm trying to setup the career portal for a client.
The SDK documentation says the following:
Locate and update the following values:

[ COMPANY NAME HERE ] - A string representing the name of your company, or another identifier which will appear in the masthead of list and card view.*
[ CORP TOKEN HERE ] - A string which identifies your company when accessing the Bullhorn REST API. This information can be provided by a Bullhorn Customer Specialist.*
[ SWIMLANE HERE ] - A quoted number which identifies the production environment for your company's ATS/CRM instance. This information can be provided by a Bullhorn Customer Specialist.*
*This information must be obtained from Bullhorn Customer Support by creating a support ticket using the Bullhorn Resource Center. To create a support ticket, log into Bullhorn and navigate to Menu --> Support --> Bullhorn Resource Center.


However, when I log in to Bullhorn and then try to access the Resource Center to request the required information, I always get the following error:
Login Error
Please contact your administrator or support contact.


I can't find where to submit a ticket from to have my account checked.

Could you please assist me? Thanks

pmularski
Bullhorn Support Staff
Posts: 880
Joined: Wed Dec 31, 1969 8:00 pm

Re: Can't access Resource Center

Postby pmularski » Tue Dec 20, 2016 2:47 pm

Good Afternoon NumanAPI,

You cannot set up the Resource Center for your client. The Resource Center is a Bullhorn specific help system. In order for that to be configured, your client will need to open a Bullhorn Support Ticket.
Patrick Mularski
Senior Enterprise Support Analyst
B U L L H O R N
Staffing and Recruiting Software, On Target, On Demand
Bullhorn Support Contact Numbers
US: 617-478-9126
UK: 44 800 032 2848
Australia: 61 28 073 5089
International: 617-478-9131


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