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Can't access Resource Center

Posted: Wed Dec 14, 2016 4:00 pm
by NumanAPI

I'm trying to setup the career portal for a client.
The SDK documentation says the following:
Locate and update the following values:

[ COMPANY NAME HERE ] - A string representing the name of your company, or another identifier which will appear in the masthead of list and card view.*
[ CORP TOKEN HERE ] - A string which identifies your company when accessing the Bullhorn REST API. This information can be provided by a Bullhorn Customer Specialist.*
[ SWIMLANE HERE ] - A quoted number which identifies the production environment for your company's ATS/CRM instance. This information can be provided by a Bullhorn Customer Specialist.*
*This information must be obtained from Bullhorn Customer Support by creating a support ticket using the Bullhorn Resource Center. To create a support ticket, log into Bullhorn and navigate to Menu --> Support --> Bullhorn Resource Center.

However, when I log in to Bullhorn and then try to access the Resource Center to request the required information, I always get the following error:
Login Error
Please contact your administrator or support contact.

I can't find where to submit a ticket from to have my account checked.

Could you please assist me? Thanks

Re: Can't access Resource Center

Posted: Tue Dec 20, 2016 2:47 pm
by pmularski
Good Afternoon NumanAPI,

You cannot set up the Resource Center for your client. The Resource Center is a Bullhorn specific help system. In order for that to be configured, your client will need to open a Bullhorn Support Ticket.