Unable to Edit Placements in Development Sandbox?

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wkstill
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Posts: 4
Joined: Wed Oct 09, 2019 9:51 am

Unable to Edit Placements in Development Sandbox?

Post by wkstill » Wed Oct 09, 2019 9:55 am

An Error Occurred
We're sorry, but there was a problem with your request. Please try again. If the problem continues, you can check http://status.bullhorn.com for up to the minute system status, including notices from our support and operations team.
If you require assistance with this issue, please contact Bullhorn Support using The Bullhorn Resource Center available under the Support menu.



And I can't access support....

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We couldn't log you into the Bullhorn Community.



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mfinleybh
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Posts: 41
Joined: Thu Feb 21, 2019 9:48 am

Re: Unable to Edit Placements in Development Sandbox?

Post by mfinleybh » Wed Oct 09, 2019 10:46 am

Greetings wkstill,

Since you cannot access the Support portal to log a ticket please have an account or support contact us at

Bullhorn Support US: 617-478-9126
Bullhorn Support UK: 44 800 032 2848
Bullhorn Support Australia: 61 28 073 5089
Bullhorn Support International: 617-478-9131

We will be happy to open you a ticket and assist.

Best,

Mathew Finley | Analyst, Enterprise Support | Boston

wkstill
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Posts: 4
Joined: Wed Oct 09, 2019 9:51 am

Re: Unable to Edit Placements in Development Sandbox?

Post by wkstill » Wed Oct 09, 2019 11:06 am

So, I Called Support, and I was directed to email alliances@ and i got a bounce back :( saying invalid email address.

mfinleybh
User
Posts: 41
Joined: Thu Feb 21, 2019 9:48 am

Re: Unable to Edit Placements in Development Sandbox?

Post by mfinleybh » Wed Oct 09, 2019 11:11 am

Greetings wkstill,

Could you let me know your username that you are using to try to edit Placements/login for Sandbox?

Thank you,

Mathew Finley | Analyst, Enterprise Support | Boston

Bullhorn Support US: 617-478-9126
Bullhorn Support UK: 44 800 032 2848
Bullhorn Support Australia: 61 28 073 5089
Bullhorn Support International: 617-478-9131

wkstill
User
Posts: 4
Joined: Wed Oct 09, 2019 9:51 am

Re: Unable to Edit Placements in Development Sandbox?

Post by wkstill » Wed Oct 09, 2019 11:19 am

I used the forum email system to send that to you.

mfinleybh
User
Posts: 41
Joined: Thu Feb 21, 2019 9:48 am

Re: Unable to Edit Placements in Development Sandbox?

Post by mfinleybh » Thu Oct 10, 2019 9:27 am

Greetings wkstill,

Could you clear your cookies & cache and perform a fresh login? Should now be all set.

Best,

Mathew Finley | Analyst, Enterprise Support | Boston

Bullhorn Support US: 617-478-9126
Bullhorn Support UK: 44 800 032 2848
Bullhorn Support Australia: 61 28 073 5089
Bullhorn Support International: 617-478-9131

wkstill
User
Posts: 4
Joined: Wed Oct 09, 2019 9:51 am

Re: Unable to Edit Placements in Development Sandbox?

Post by wkstill » Thu Oct 10, 2019 12:33 pm

Thank you, it is resolved now!

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