Text Field auto fill issue

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tcservicesadmin
User
Posts: 4
Joined: Wed Apr 08, 2020 4:28 am

Text Field auto fill issue

Post by tcservicesadmin »

Please see our observations below,
We have configured the document(8850 Form Test EKS2) under the On boarding tab, and we use to send this document to the Candidate.
We are expecting when candidate open the document some of the values should get auto fill, ex. Candidate full name, SSN, DOB, address
We have also set the Source of the field for some of the text fields under the On boarding -> Documents section. Please see the attached screen(SourceOfField.png)
We observed that Print name from the form getting filled but it’s not working for other fields ex. SSN, Date of Birth, Social Security etc. Please see the attached screen(EmployeePortal.png)

Could you please look into it and provide us the update?
Attachments
EmployeePortal.png
EmployeePortal.png (86.31 KiB) Viewed 5592 times
SourceOfField.png
SourceOfField.png (156.25 KiB) Viewed 5592 times
babshire
User
Posts: 7
Joined: Wed Feb 17, 2021 12:55 pm

Re: Text Field auto fill issue

Post by babshire »

Hello,

I have created a ticket for further assistance with this. An Onboarding specialist will reach out to you as soon as possible.

Regards,
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