Webhook trigger does not work for Lead status alone

[cyberwombat]

So we have webhook triggers/validators setup to grab Lead create/update data to push externally. Works great and responds whenever the user modifies any field EXCEPT status. if the user just changes the Lead status field the trigger is never fired. We are baffled and have tested it extensively and can confirm the trigger URL never gets called on those cases. I am wondering if someone knows why - and how to get it to work.

[twillet23]

Are they changing it in a dropdown on the overview page? If so, you might need to disable that dropdown with a Page Interaction and force them into the edit tab.

Otherwise, you could also setup an event subscription to handle those cases - https://bullhorn.github.io/rest-api-doc ... tml#events

[cyberwombat]

Thank you that was indeed the issue. I will explore the options.

[bh-user23]

@cyberwombat: How did you setup the webhook trigger?

I have two use cases:
1. I want to trigger a webhook (in make.com) when a subscription in Bullhorn (entity added to tearsheet = placement) has changes.
2. I want another trigger when an appointment was set up.

I tried to send the webhook URL as I started the subscription, but that doesn't work, even though I get the changes when I request through a GET request. Nothing gets pushed to the webhook when changes happen.

[cyberwombat]

I gave up on Webhooks - they are not really webhooks and just validators that only work when editing in full edit as opposed to the quick view. Not production stuff at all. I ended up using event subscriptions and polling for changes every 5 minutes. http://bullhorn.github.io/rest-api-docs ... bscription